NCsoft
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ID
6540
Products
City of Heroes
City of Heroes Europe
City of Villains
City of Villains Europe
Exteel
Lineage
Lineage II
Tabula Rasa
Tabula Rasa Europe
Category
Account Support
Last Updated
14/12/2007 04:52 AM

Cannot Pay in Local Currency

Question

I live in Europe, but the billing system will not allow me to pay in local currency.

Answer

The billing currency is determined by the address on your PlayNC master account at the time of original account activation. That currency is permanently set. Changing that address after the game account is activated will not change the currency you are billed in.

If the address on the PlayNC master account is in our European billing system, the account will be billed in EUR (€). If the address is in the United Kingdom, the account will be billed in GBP (£). Those living in European countries that are not included in the European billing system will be billed in USD ($).

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