NCsoft
  • European English
  • Français
  • Deutsch
  • Español
  • US English
  • Korean
ID
6533
Products
City of Heroes
City of Heroes Europe
City of Villains
City of Villains Europe
Dungeon Runners
Lineage
Lineage II
PlayNC Europe
Tabula Rasa
Tabula Rasa Europe
Category
Account Support
Last Updated
09/10/2008 02:55 PM

Game Time Card to Credit Card Payments

Question

How do I switch to a credit/debit card subscription plan while I am currently on a game time card plan?

Answer

To change your billing plan from a current game time card to a credit/debit card, you will need to follow the instructions below.

  1. Log into PlayNC Account Management
  2. Click the Game Accounts link
  3. Click the corresponding game account
  4. Click the Cancel Subscription link
  5. Read the pop-up message and click the OK button
  6. Click the Account Management link on the Deactivation Survey page
  7. Click the Game Accounts link
  8. Click the corresponding game account
  9. Click the Subscribe to Game link
  10. Choose the monthly subscription plan and type of credit/debit you wish to activate your account with and click the SUBMIT button
  11. Fill out your credit/debit card information and click the Submit button
You will receive a message that the account has been reactivated. When you cancel the account, you will not lose any of the time that you received when you added the game time card onto the account. The credit/debit card will not be charged until the paid time from the game time card has concluded. Your credit/debit card will be billed with a recurring charge according to the monthly subscription plan you chose.

Can't find what you're looking for? Ask a question.