Guild Wars: Eye of the North Discount

Question

I purchased the Guild Wars: Eye of the North Pre-Release Bonus Pack. How do I receive the £3.49 / €4.99 discount when Eye of the North is released?

Answer

Please follow the appropriate instructions below:

If you purchased your Pre-Release Bonus Pack key from the Official Guild Wars Store in-game:

1. Log into the same Guild Wars game account used to purchase the Pre-Release Bonus Pack.
2. Access the Official Guild Wars Store.
3. Select Guild Wars: Eye of the North and place it in your cart.
4. Click the Checkout button when you are ready.
5. On the Checkout screen, you will see the items you have placed in your card, and a total for those items. The £3.49 / €4.99 discount will be displayed in the total calculation.

If you do not see the £3.49 / €4.99 discount displayed on the Checkout screen, you did not purchase the Pre-Release Bonus Pack from this Guild Wars game account.

If you purchased your Pre-Release Bonus Pack key from the PlayNC Store website:

1. Log into PlayNC Account Management.
2. Click the PlayNC Store link.
3. Select Guild Wars: Eye of the North and click the Buy Now button.
4. Follow the on-screen prompts to complete the purchase. The £3.49 / €4.99 discount will be displayed on the purchase confirmation page.

If you do not see the £3.49 / €4.99 discount displayed on the purchase confirmation page, you did not purchase the Pre-Release Bonus Pack from this PlayNC master account.

If you are unsure of which PlayNC master account or Guild Wars game account you purchased the Pre-Release Bonus Pack from, please contact the Account Support Team using the Ask a Question option. Please provide the following information so they may locate the correct accounts:

• Your Guild Wars game account e-mail address
• The original access key registered to your Guild Wars game account
• Your PlayNC master account name
• The date of birth on your PlayNC master account
• The last four digits of the credit/debit card used to purchase your Pre-Release Bonus Pack key

If you have multiple Guild Wars and/or PlayNC master accounts, please provide the above information for each of those accounts.